ACASA – The National Casework Service of Age Concern España – is very pleased to introduce Kim Stollard who joined ACASA on 3 October 2011, in the post of Country Manager. She is based in the Consular offices in Madrid through the good offices of the British Consular Service in Spain which is one of ACASA’s official Partners, the others being AGE UK and SSAFA Forces Help. Kim has now been in post for several weeks and has shared her thoughts and ideas with the ACASA Executive Committee.
Kim has told us that she is very excited about joining ACASA as the work it does here in Spain is vital. She has been coming to Spain since 1978 and has lived both in Madrid and the Costa del Sol, so knows first-hand the joys and problems associated with living here. She has a background of working for Charities, having worked for the Citizens’ Advice Bureau in the UK and Spanish charities in Madrid, as well as having a solid business background, all of which, we believe, gives her the insight and experience to pursue the aims and objectives of ACASA whilst making sure that it continues to be managed in a business-like and professional manner.
ACASA has two client bases – people over the age of 50, and those of any age who serve or used to serve in the British Armed Forces, and their families. Although most of the British expatriates living in Spain are able to live a relatively good life, others find life has become a struggle and they need help to know what to do next. For them, they can call ACASA on 902 00 38 38 or email ACASA on email@example.com to discuss their problems and receive information and advice on how they might be resolved. In some cases, our volunteer caseworkers will be asked to arrange to visit clients in their homes to help them to make an application for financial assistance to UK charitable funds. We can also advise on what benefits may be available in Spain from both the UK and Spanish authorities, and we can signpost people to local organisations and facilities in their area, and, where necessary, may support a client’s return to the UK. Whatever the problem, please call. We are always honest with the people who contact us and, although we cannot always give someone the life they want, we can ensure they are aware of what options exist and help them to make the most appropriate decisions for their situation.
Kim is looking forward to raising ACASA’s profile within the British community and working together with organisations, companies and individuals to ensure that together we remain a strong community: one that lives legally here in Spain, takes steps to ensure its own future and does not forget those that need its help.”
ACASA – Official Partner of The British Embassy in Spain, AGE UK, and SSAFA Forces Help